Why can't I log into So Energy?

It may sound silly, but the main reason people struggle with their So Energy login is that they're using the wrong email address or password. It's easily done, so just give your details the once over and check for spelling mistakes, wrong passwords, or .com's where there should be .
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Is there an app for So Energy?

Unlike other renewable providers, such as Pure Planet and many others, So Energy doesn't currently have a mobile phone app.
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How do you log into energy together?

Enter your email and password - When you are on the Together energy login page, type in the email address and password that correspond to your account. Unless you're a new user, you should already have a username and password set up.
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How do I submit my meter reading to So Energy?

As So Energy offers online-only tariffs, the main way to submit your meter readings is online through your account. If you have both gas and electricity set up with So Energy, you'll be able to submit both readings on the same screen. You can set up reminders every month to make sure they're submitted in time too.
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Who owns So Energy UK?

UK renewable energy supplier So Energy has been acquired by Ireland's leading energy company ESB.
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Whats happened to So Energy?

So Energy has today (27 August 2021) announced that it will be merging with ESB Energy. So Energy has been helping UK homes to switch to green electricity since 2015, and has around 250,000 domestic energy customers. ESB will be taking a majority stake in So Energy's business.
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Is So Energy in trouble?

So Energy recently joined forces with ESB and as a result we are backed by a very stable company with long term plans in the UK, There is no risk to So Energy, all credit balances are safe.
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What happens if you don't submit a meter reading?

What happens if I don't submit my meter reading? If you don't submit readings regularly, you'll receive estimated bills based on how much energy your provider thinks you've used. It's very unlikely that this estimate will be right. It may be close, but not accurate.
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How can I quit So Energy?

To cancel your So Energy contract, simply send them an email or give them a call and they'll talk you through it. Email [email protected] and ask them to cancel your account.
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Do I have to have a smart meter with So Energy?

No smart meter would be complete without an IHD. Here at So, we issue two different types of widely-used devices, so have put together the following handy guides in case you are looking for additional support.
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Can you still contact Together Energy?

In order to help answer any questions you might have, we have compiled a list of important things to know. In addition, the Together Energy team is still available to help you with any questions that you might have. You can contact us via [email protected].
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Can you have 2 names on energy bill?

Once both parties agree to share responsibility, putting two names on a utility bill is not difficult—it usually only requires that both parties inform the utility company over the phone or in person.
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Is Together Energy gone bust?

Together Energy, including its subsidiary Bristol Energy, has ceased trading. In total, the two brands have about 176,000 household customers between them. If you're affected, your supply will continue and credit balances are protected. While it's likely you'll pay more now, there are no savings to be had by switching.
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Is So Energy a good provider?

So Energy's customers rave about the company. From over 5,000 Trustpilot user reviews, the company is rated an average of 4.7 out of 5 stars (Jan 2021), with many customers highlighting the company's excellent customer service.
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Is So Energy really green?

So Energy provides electricity from renewable sources. So Energy is a provider of 100% renewable electricity (62% wind, 14% hydro, 17% solar, 7% other) and does not produce nuclear waste. However, it does not supply green gas or offset its carbon emissions, and its cheapest green tariff is quite expensive.
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How do I pay my So Energy bill online?

You may also pay online at any time by logging into your online account, here you can adjust your direct debit amount or make a payment using your bank card.
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Why has SSE closed my account?

If you closed your account and are still receiving bills it usually means that we didn't receive all the details we needed to close your account fully. Call our Customer Service team on 0345 601 9093 (Monday to Friday, 8am – 8pm) with: Your SSE Airtricity account number. The MPRN from your old property.
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Is there an exit fee with so energy?

Will I be charged exit fees? Yes, if you're in the middle of your current agreement, exit fees apply. Costs are incurred by ending your contract early and starting a new fixed tariff agreement.
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Is there an exit fee with SSE?

There are no exit fees on SSE Smart 1 Year Fixed so you are free to leave the tariff at any time, however if you do leave more than 49 days before the Fixed End Date, you will not be eligible for any reward as outlined in paragraph 7.
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Are false meter readings illegal?

"Tampering with the meter is effectively cheating the meter as it gives false results so that you pay less (or nothing) for gas usage." The same can apply to electric meters and giving false readings could result in a fine or even imprisonment.
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Is it worth submitting a meter reading today?

Sending regular meter readings is important to avoid your provider overestimating how much energy you have used and charging you more than necessary. But it's of particular importance before the price you pay for fuel soars overnight.
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How often should my energy supplier read my meter?

Gas and electricity suppliers have a licence obligation to inspect their customers' meters at least every two years, unless we consent to other arrangements. We have reviewed this licence obligation's ongoing contribution to protecting consumer interests, in the context of the rollout of smart meters.
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Is OVO Energy likely to bust?

Ovo Energy is moving to cut a quarter of its entire workforce in an attempt to cut costs amid the growing industry crisis. The UK's third-biggest supplier of gas and electricity is expected to announce the loss of 1,700 roles out of 6,200 as part of a voluntary redundancy scheme as soon as Thursday.
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Who took over So Energy?

Last year we announced a merger between So Energy and ESB Energy. We want to let you know that we have changed the name of our Electricity and Gas Supply company to 'So Energy' as a result of us buying the majority ownership of that company.
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