What did TurboTax get in trouble for?

Intuit, the California firm that owns TurboTax, must pay over four million people after reaching a $141m (£113m) legal settlement with all 50 states. It comes after an investigation found the company misled low income Americans into paying to file their annual taxes.
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Why is the IRS suing TurboTax?

The company was accused of using "deceptive tactics" to steer working class customers away from their free program. TurboTax, a California-based tax filing company owned by Intuit, has agreed to a settlement totaling $141 million to be distributed to customers across the United States.
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What is happening with TurboTax?

Intuit, the owner of popular tax filing software TurboTax, will pay $141 million in restitution to millions of low-income Americans who were “unfairly charged” for services that should have been free, according to a multistate agreement announced Wednesday. TurboTax also agreed to reform its business practices.
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Is there a class action lawsuit against TurboTax?

TurboTax Intuit Free Class Action Settlement Overview:

The company behind TurboTax has agreed to pay $141 million to consumers to settle claims it tricked people into paying for a commercial tax filing service when they could have used it for free.
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Is TurboTax being investigated?

The company behind the TurboTax tax-filing program will pay $141 million to customers across the United States who were deceived by misleading promises of free tax-filing services, New York's attorney general announced Wednesday.
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Why TurboTax Is Being Sued (We Warned You!)



Why is TurboTax no longer free?

TurboTax announced in a blog post last July that it was not renewing its role with IRS Free File due to its limitations and "conflicting demands from those outside the program" that leave it unable to continue participating while still delivering "all of the benefits that can help consumers make more money, save more, ...
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Who gets money from the TurboTax lawsuit?

In total, Intuit will pay affected users $141 million. It is estimated that 4 million U.S. tax filers will receive funds from the settlement. The settlement only covers the tax years 2016, 2017, and 2018, with impacted users getting about $30 each per year for a potential maximum settlement of about $90.
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Is TurboTax being investigated by IRS?

Series: The TurboTax Trap

The Federal Trade Commission has been investigating Intuit and its marketing of TurboTax products, following ProPublica's reporting that the Silicon Valley company deceived tax filers into paying when they could have filed for free.
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Is TurboTax taking people's money?

Intuit, the company behind TurboTax, has agreed to pay out $141 million after it “cheated millions of low-income Americans out of free tax filing services,” in the words of New York Attorney General Letitia James. Most of that money will go to consumers that were tricked into paying for its service.
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Does TurboTax sell your information?

The bottom line: A spokesperson tells Axios via email: "Intuit does not sell customer data. Period." But the company's privacy statement is more qualified: It says Intuit doesn't sell or share customer data with third parties for their own commercial uses "without your consent."
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Is TurboTax Safe 2022?

In 2022, TurboTax continues to set the bar for high quality tax software. File imports, integrations with other financial services companies, and crypto support make it one of the easiest-to-use software options in the market. But the ease of use comes with a hefty price tag that may not be worthwhile for most filers.
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Why won't TurboTax let me file my taxes 2021?

A TurboTax won't let me e-file issue can arise due to how you've filled the form, outdated TurboTax software, conflicting software, or even an outage. If the TurboTax server is not found, there could be an outage, which you can check at various outage-monitoring websites.
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Is TurboTax safe?

Is TurboTax reliable and safe? TurboTax keeps your information secure with data encryption. It also requires multi-factor authentication every time you log in to verify your identity.
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Why is Intuit being sued?

FTC Sues to Stop “Deceptive” TurboTax “Free” Ad Campaign

The agency's suit asked the court to issue an emergency order forcing Intuit to stop its marketing of its products as “free” before the tax filing deadline on April 18. The judge ruled for Intuit in the lawsuit.
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How much will I get from the TurboTax lawsuit?

How do I file a settlement claim with TurboTax? If you qualify, you will automatically receive a direct payment of approximately $30 for each year that they were deceived into paying for filing services, according to James' office.
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Should I pay TurboTax with my refund?

Do NOT deduct from your refund to pay for turbotax, a refund processing fee $34.99 will be charged in extra. If you choose to have your Turbo Tax Fees deducted from your refund, there is a fee. Turbo Tax is not a bank.
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Does TurboTax charge extra to pay with refund?

If you select Pay with Refund to pay your TurboTax Fees, there's a $39 processing fee charged by the third-party bank that handles the transaction. Once your e-filed return is in pending or accepted status, it's too late to remove Pay With My Refund.
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Who is Intuit owned by?

In October of 1994, Microsoft agreed to purchase Intuit, the software company which owns Quicken, the world's most popular personal finance manager (PFM). For $2.3 billion, Microsoft would have control over Quicken's 70 percent of the emerging PFM market.
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Is Intuit being sued?

The settlement comes after Federal Trade Commission (FTC) sued Intuit earlier this year claiming that TurboTax advertising was purposefully misleading and making users think the service was free.
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Is TurboTax 2022 free?

TurboTax is also offering its TurboTax Live Basic product at no cost for qualifying federal and state returns for a limited time. You'll need to file your return by March 31, 2022, and you'll need to have a simple return to be eligible to use this service.
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Is TurboTax no longer free 2021?

Intuit, the company behind popular tax filing software TurboTax, announced that it will no longer participate in the IRS Free File program, which helps millions of Americans submit tax returns at no cost.
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Why can't I file my taxes on TurboTax 2022?

TurboTax won't be a Free File option when the 2022 tax filing season arrives. Taxpayers who used TurboTax to complete and e-file their returns at the Internal Revenue Service's Free File website are going to have to find a new program in 2022.
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Why is TurboTax making me pay to file my taxes?

You appear to be using Online Deluxe Edition, which is a paid version--currently discounted at $40 for Federal and $40 for state (if applicable), and if you choose to pay the fees out of your Federal refund, there is an additional $40 service fee ($45 for California filers.)
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Is it safe to efile with TurboTax now?

E-filing your tax return is a safe and secure way to file your taxes. Returns that are e-filed are more secure than those that are snail-mailed because your e-filed return is submitted using encryption and does not pass through human hands.
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