What are 5 important things to know about calling 911?

What are 5 things you need to be sure you tell a 911 dispatcher when calling about an emergency?

What is the most important information when calling 911?

Know the name of the city or county you are in. Knowing the location is vital to getting the appropriate police, fire or EMS units to respond. Providing an accurate address is critically important when making a wireless 9-1-1 call.

What is the importance of calling 911?

Dialing 911 is the fastest, easiest way to communicate with local fire, police and medical services during an emergency. You need to stay CALM. It's easier to obtain vital information if you are calm and listening to the questions asked....

What are 3 questions you should be prepared to answer when calling 911?

When

What is the most important information you should give when calling emergency?

Try to provide the street number, street name, nearest cross street and the area. In rural areas give the full address, nearest landmarks and roads, and the name of the property. If you are driving, tell them the direction you're going in and the last motorway exit or town you passed.

When calling 911 What is not recommended?

Do not call 911 to ask for directions, obtain a phone number of another County agency, or to contact a police officer, Sheriff's deputy or fire fighter. These calls prevent call takers from answering emergency calls.

Who comes first when you call 911?

The Telecommunicator answering your 911 call determines the type of service needed using a proven and efficient interview process. They provide initial help if necessary and then immediately contact the appropriate emergency agency to dispatch assistance.

When should you always call 911?

Call 911 if you have an injury and your heart rate or breathing becomes fast or you have trouble breathing, a headache, or feel sleepy, faint, or dizzy. Also, bruises that get larger or more painful may be a sign of internal bleeding and mean you should get emergency care.

What is the first question a 911 operator asks?

What's the emergency? What's wrong? Where is the emergency? Give the address, include building number, apartment number, nearest cross street.

How do you call 911 effectively?

Can you call 911 and not say anything?

The 911 Call Taker will ask, “Are you able to speak freely”? If the caller answers “No”, then the call is treated as an emergency. If there is still no answer, the 911 Call Taker will determine if the caller is a registered T911 user.

What is the most important task of an emergency dispatcher?

The dispatcher is the first person to gather clues and cues about an emergency. An experienced, well-trained dispatcher is able to gather a lot of high quality, vitally important information that can help first responders form an early understanding of what they will be facing upon arrival at the emergency scene.

What questions should I ask a 911 dispatcher?

Why does 911 ask so many questions?

This allows them to help make educated decisions about how they respond to the call and what equipment they take with them. We also need to know if you're going to be at, or near, the scene when we arrive because the police may need to talk to you, or you may need to point out the exact location.

Does 911 know your location?

Despite most contemporary cell phones being equipped with GPS capabilities, that information is not automatically sent to emergency services when you call 911. Voice calls only send location through cell networks and towers as described above. The data exchange can, at best, take seconds or sometimes minutes.

What does 911 say when they answer?

When you call 911, a call-taker will answer the phone and say "911" or "911, what's your emergency?". Ideally, you should tell the call-taker what the emergency is, for example: "My house is on fire!"

Why do 911 operators ask for your address?

This is the address where the emergency is actually occurring. If you're not at the address of the emergency, that information will be requested later in the call. If you don't know the actual address, it is important to know at least a cross street, or nearest hundred block on a street.

Why is 911 chosen?

1968: AT&T announces 911 as the nationwide emergency number. 911 was chosen because it is easily remembered and at the time no area codes or office codes used it. Congress agrees with AT&T and passes a bill which reserves the number for nationwide use.

Can you text 911 if you can't talk?

You should always call 911 if you can and text 911 only if you can't. Text-to-911 is beneficial to the Deaf, people with hearing loss or speech disabilities, and those who can't safely call 911. Text-to-911 is free, works through short message service (SMS) with cellular carriers, and requires a text or data plan.

What are 3 things you should do in an emergency?

What are the 4 steps to emergency care?

Current thinking defines four phases of emergency management: mitigation, preparedness, response, and recovery. There are entire courses on each of these phases. The following diagram illustrates the four phases of emergency management.

What are the three important steps to follow in any emergency?

To take appropriate actions in any emergency, follow the three basic emergency action steps — Check-Call-Care. Check the scene and the victim. Call the local emergency number to activate the EMS system. Ask a conscious victim's permission to provide care.

What are important things to tell the dispatcher if you are calling 911?

What are 4 responsibilities tasks of a dispatcher?

A Dispatchers responsibilities include receiving emergency and non-emergency calls, monitoring driver logs, keeping records, addressing problems, and dispatching appropriate team members.