How do you become a Goodsmile member?

Please click the 'Register' button in order to sign up for an account. Once the account is created you will be able to continue your checkout. If you already have an account, simply login with your username and password. * Please note that you have to register in order to purchase from our site.

Does Goodsmile charge for preorders?

Pre-orders will be charged once the item is put into “Processing” status. Available Now items will be authorized at checkout, meaning that the payment will be “Pending” on your credit/bank account for about 3 business days.

How long is Goodsmile?

Items listed as “Available Now” may take 7-9 business days to process and ship. Pre-orders that have been “Order Confirmed” may take up to 1-2 business weeks to process and ship.

Does Goodsmile ship to PO box?

Shipping rates constantly fluctuate and will vary depending on the size of... Do you ship to P.O. Boxes? Yes we can!

Is Good Smile Company free shipping?

The GOODSMILE ONLINE SHOP is currently offering free shipping on several in-stock products!

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Does Goodsmile charge for pre orders Paypal?

Please note In-Stock, Pre-Order, and Made-to-Order products will be charged and shipped at different times. Payments by Paypal and Amazon Payments are immediately charged at the time you place your order for all order types.

How Good Are Pop Up parade figures?

I would say Yes, not only because they are more affordable, but they also look great. Sure, there are imperfections, but compared to other alternatives, Pop Up Parades don't look too bad and they still hold that similar quality to other GSC's figure line.

Does Goodsmile us combine shipping?

Shipping Procedure Change:

Customers will no longer be able to combine multiple preorder products into a single order. Multiple units of the same preorder product can still be combined into a single order. Multiple in-stock products can also still be combined into a single order.

How long does Doki Doki take to ship?

Once your order has been confirmed, we will normally dispatch within Within 3 to 7 business days. International orders will normally arrive within 3-14 days to most locations.

How do I contact Goodsmile?

Please contact the GOODSMILE ONLINE SHOP directly on their Inquiry Form or via email at [email protected] if you have queries regarding your order. Additionally, please redirect any product requests and re-release requests to this form: https://www.goodsmile.support/en/productrequest_en/.

Do nendoroid pre orders sell out?

Not long after the Gawr Gura Nendoroid pre-order phase opened, it sold out in the Good Smile Company storefronts. Both the ones for Japan and North America ran out of the Hololive Vtuber figures. However, people will get a second chance.

Do Nendoroids come back in stock?

Nendoroids back in stock! Steins; Gate, the Monogatari series, Fate/stay night and the list goes on! All those fabulous Nendoroids you missed out on are finally back!

Does Goodsmile give refunds?

Please return your item(s) to us within 15 business days of the received date of your order. After doing that and also following the guidelines below, we will issue a full refund (less shipping, if applicable) to the original payment method used once the item is received and inspected.

Can you change payment method Goodsmile?

Yes. Just wait for the e-mail saying the payment couldn't be processed and you'll be able to update the info then.

Does Good Smile Company accept prepaid cards?

We do not accept gift cards or pre-paid cards.

Where does Tokidoki ship from?

Orders are shipped via USPS and UPS and delivery varies on your location. All orders ship from Los Angeles, California. Oversize items may take longer to ship.

Is Doki Doki cosplay true to size?

Costumes are smaller than usual - I've used other sites with similar designs plenty of times (mostly Miccostumes) but I find the costumes from dokidoki to be unreasonably small. I even went a few sizes up and still the costume was too small and too short - dress didn't even cover half of my bum (I'm only 5'2”).

How fast is Dokidoki cosplay?

Porcessing time（5-7 working days for in stock item ) +Transportation time (depends on the shipping method you choose，you can see it on checkout page ).

Does plaza Japan charge for preorders?

Payments for pre-order items will be collected immediately after checkout. While we do charge immediately for your order, we also accept cancellations before the release date and or shipment of the items.

How fast does plaza Japan ship?

We usually ship within 1-3 business days of receiving cleared payment but please note that it could take longer depending on the product and the quantity of items ordered.

Where does Hobby Genki ship from?

We ship from Japan using Japan Post, DHL and Fedex with their following services.

Will POP UP PARADE figures come back?

The Cowboy Bebop Pop Up Parade figures of Spike Spiegel and Jet Black will appear in Japan in August 2022 and North America in October 2022. Pre-orders are open until May 25, 2022.

How tall are POP UP PARADE figures?

POP UP PARADE is a new series of figures that are easy to collect with affordable prices and releases planned just four months after preorders begin! Each figure stands around 17-18cm in height and the series features a vast selection of characters from popular anime and game series, with many more to be added soon!

What is prize figure?

Prize figures, from its name, are normally won as prizes in crane games and lottery games. This type of figure is normally of lower quality compared to scale figures. Prize figures won from lottery games like the Ichiban Kuji line are usually of higher quality.