How do I know if the person I'm renting from is legitimate Airbnb?

Check the host's profile
Airbnb verifies users (both hosts and guests) through several factors, including government IDs, email addresses, and phone numbers. Always check the host's profile to make sure they've uploaded these things—you can find it on the left side of their profile page.
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Can you be scammed through Airbnb?

Airbnb scams include false advertising and manipulating the platform to charge extra fees (such as for “incidentals” or “management fees”), obtain a guest's payment information, and discriminate against guests.
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How do you make sure you don't get scammed on Airbnb?

How to Avoid Scams on Airbnb & other Vacation Rental sites
  1. If a property seems too good to be true, it's probably not legitimate. ...
  2. Read property reviews carefully. ...
  3. Review all listing photos with a critical eye. ...
  4. Work through legitimate rental companies. ...
  5. Stay (and pay) within the system.
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Are there fake profiles on Airbnb?

Airbnb is has a lot of fake profiles, fake reviews, and fake accommodation listings. Some scammers will steal photos from other legitimate accommodations and offer them as their own. Some scammers also operate within a group with other members who will make tons of fake user profiles, and leave fake reviews.
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Are all houses on Airbnb legit?

The good news is, fake listings are rare.

All you need to do to protect yourself is to stay on the Airbnb platform throughout the entire process — from booking, to communicating, to payment.
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How to Spot a Rental Scam



How do I know if the person I'm renting from is legitimate?

They instruct you to wire money.
  • The Listing Photos Have an MLS Watermark.
  • The Listing Details Are Vague.
  • They Don't Want to Show You the Place First.
  • They're Ready to Make a Deal With No Background Info.
  • They're 'Out of the Country'
  • They Want You to Sign Before Seeing Anything.
  • The Asking Rent Doesn't Match Up.
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Will Airbnb refund me if scammed?

The Airbnb website says that if something is not as expected, you should message your host on the Airbnb platform to see if they can resolve the issue. If you haven't done this, you may not be eligible for a refund from Airbnb. If the host doesn't resolve the issue, you can contact Airbnb for help.
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How will Airbnb verify listings?

Chesky said, Airbnb will check the accuracy of photographs, addresses and other information posted with each property, as well as verify that the listings meet safety standards and that the hosts are who they say they are. “We're going to make sure we can stand behind every single listing, every single host,” he said.
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Can you trust an Airbnb without reviews?

Your concern is justified when it comes to booking an Airbnb rental. You might not know the location you're going to visit. No reviews mean the host has no credibility; booking such a rental is aiming an arrow in the dark. Don't worry, if you like the place and the only problem is Airbnb with no reviews.
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Does Airbnb have a guarantee?

If a Host cancels a reservation prior to check-in, their guest will automatically receive a full refund. If a Host cancels 30 days or less prior to check-in, and the guest contacts us, we will also assist the guest with finding comparable or better accommodations.
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Why do some Airbnb guests have no reviews?

Airbnb Guest with No Reviews

This could indicate that the person is using it for the first time or has created another account. It gets very hard to judge guests based on these types of profiles. Your best bet here would be to communicate with the guest and request them to complete their profiles.
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How do Airbnb hosts get scammed?

Basically this Airbnb or STR scam is to get hosts to communicate off the platform. Usually, with some convoluted story about a company will pay or they will pay by cash or whatever. Or that they want additional information or they want to inspect the listing before making a huge booking.
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Are Airbnb reviews verified?

In an email to employees, CEO Brian Chesky said the home-renting platform would start verifying all 7 million listings, a process expected to stretch into late 2020. By Dec. 15 of next year, he wrote, a review of every home and host on Airbnb will be complete, “with the objective of 100 percent verification.”
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Can Airbnb guests see their ratings?

You cannot see a host's review of you as a guest until you have submitted your review of their property. Once submitted, Airbnb reviews cannot be edited.
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What is an Airbnb guest liable for?

In an Airbnb arrangement, both the host and the guest may face claims for property damage or loss. For example, a host may face property damage or loss due to criminal conduct (theft) of a guest. On the other hand, a guest may face additional liability due to the loss or damage of the host's property.
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Can I get money back from Airbnb?

If you're experiencing an issue during your stay, we'll help you ask your Host to fix it, request a refund, or request to cancel for a full refund. It's important to submit the request within 24 hours of noticing the travel issue. Your Host will have 1 hour to respond.
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How do I protect myself on Airbnb?

Airbnb Hosting: 6 Ways to Protect Yourself and Stay Within the Law
  1. Let's Be Real. ...
  2. Airbnb Legal Risks. ...
  3. 1) Check Your City's Laws. ...
  4. 2) Register, Get a Permit or Obtain a License. ...
  5. 3) Pay Your Taxes. ...
  6. 4) Check Subletting is Permitted. ...
  7. 5) Take Out A Robust Insurance Plan. ...
  8. 6) Health and Safety.
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What happens if someone breaks something in your Airbnb?

Host damage protection, a part of AirCover for Hosts, provides Hosts with $1 million in coverage in the rare event your place or belongings are damaged by a guest during an Airbnb stay.
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How Safe Is Airbnb for hosts?

We safeguard all Airbnb accounts by offering multi-factor authentication and in certain cases by requiring additional verification whenever a user logs in from a new device. We securely process every transaction conducted on the platform so your money stays safe.
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Is Airbnb safe for credit card?

When renting a room through Airbnb, you should never be asked to send or transfer money directly to a host, or provide credit card or bank details. Payment should be made through Airbnb's online system, which handles the payment safely and ensures that your bank details remain secure.
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Can you sue Airbnb host?

The answer is yes as long as the dispute is for $10,000 or less (more on this below). You may also want to consider suing the Airbnb host you rented the unit from or if you rented your home, you should consider also suing the Airbnb guests.
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Can a host cancel an Airbnb booking?

Hosts can cancel reservations without adverse consequences where they can establish that extenuating circumstances or similar conditions beyond their control prevent completion of the reservation.
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How do I know if my Airbnb is legal?

Read your lease agreement and check with your landlord, if applicable. If you live in rent controlled or stabilized housing, there may be special rules that apply to you. Contact your local government to ask questions about this topic.
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Can someone sue you if they get hurt at your Airbnb?

If you're hurt during an Airbnb stay, you may be able to sue the Airbnb operator. To be liable, the Airbnb operator must have been negligent in some way. That means that the accident must occur because the property owner doesn't do something that they should do to keep the property safe.
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