What do Trading Standards look for?

You should report a business to Trading Standards if they sold you something: unsafe or dangerous, like an electronic appliance with faulty wiring or food past its use-by date. fake. not as described - for example, you bought a package holiday but something advertised wasn't included.

What powers do local trading standards have?

Trading standards services have no direct powers to order you to stop trading. However, they can apply to the courts for orders, which may restrict your activities.

What are functions of Trading Standards?

Trading Standards is the local government service that works to: Protect consumers from illegal trading practices and. Support the business community to comply with consumer protection legislation.

What complaints do Trading Standards deal with?

Trading Standards use the information you give them to investigate unfair trading and illegal business activity, like rogue traders and scams. Trading Standards can take businesses to court or stop them operating, but they won't help you fix your problem - for example, they can't help you get a refund.

What are the 8 basic rights of the consumers?

The eight consumer rights are: The right to satisfaction of basic needs – to have access to basic, essential goods and services such as adequate food, clothing, shelter, health care, education, public utilities, water and sanitation.

A look into the work of Trading Standards (DR)

Can Trading Standards force entry?

No. Although most trading standards law is intended to protect consumers, breaches of trading standards law put honest, reputable, compliant businesses at a disadvantage.

How long do Trading Standards investigations take?

How long do Trading Standards investigations take? The length of a Trading Standards investigation may vary depending on the nature of the supposed breach. However, the Local Government Ombudsman recommends that councils should take no longer than 12 weeks.

What to do when a tradesman rips you off?

Go to the police

If your builder is accredited by a trade body, they will have codes of practice and can help resolve problems if things go wrong. If you cannot find the builder and you haven't paid all monies upfront, then it might be better to quit while you're ahead.

Can I claim for poor workmanship?

It'll depend on what exactly the issue is, but if your builder has breached any of the terms, you're entitled to have repairs or replacements done and any faulty workmanship put right, free of charge. This should happen within a reasonable time and without causing you significant inconvenience.

How long is a tradesman liable for his work?

Typically, this is between 12 and 24 months. As long as it is mutually agreed and, in the contract, it can be negotiated. This is always the place to look first if you're already trying to rectify poor workmanship.

Can I report a tradesman to Trading Standards?

You can't usually report the trader to Trading Standards directly - you'll need to contact the Citizens Advice consumer helpline and they will contact Trading Standards on your behalf.

Do Trading Standards do random checks?

Trading standards officers will not just take your word for it during an inspection. They will carry out their own checks, look at complaints, witness statement and previous business history and more to identify any areas of non-compliance.

Can Trading Standards freeze your bank account?

These can even be exercised in some circumstances by Trading Standards or Local Authorities and may cover bank accounts (Account Freezing Orders), assets in a criminal investigation (Restraint Orders), or assets in Civil Recovery Proceedings (Property Freezing Orders).

How do you complain about a business?

Can the council enter your house?

Council officers make regular unannounced visits on all properties. During the visits officers will ask to enter the property so that they can see whether the people living there match the people registered as council tenants.

What powers of entry do police have?

In general the police do not have the right to enter a person's house or other private premises without their permission. However, they can enter without a warrant: when in close pursuit of someone the police believe has committed, or attempted to commit, a serious crime, or. to sort out a disturbance, or.

Can local council enter your property?

Powers of Entry under Local Government Act

Under section 191 of the Local Government Act (“LGA”), a council employee (or any other authorised person) may enter any premises for the purpose of enabling a council to exercise its functions.

What happens when your account is under investigation?

If your bank account is under investigation, the bank will typically notify you. You might receive an informal notification via email, but generally, you'll also get a formal notification by mail. This is especially true if it necessitates the bank freezing your account.

Can Police investigate your bank account?

If your bank suspects that your bank account is being used in connection with crime, it will make a suspicious activity report (SAR) to the National Crime Agency (NCA) who may investigate you if they see fit. The account will be frozen and your bills and standing orders etc stopped.

Can a company take money out of your account without your permission UK?

Find out about your rights when money is taken from your account without your permission. Money can only be taken from your account if you've authorised the transaction. If you notice a payment from your account that you didn't authorise, you should contact your bank or other payment service provider immediately.

What is the 3 Packers rule?

Three Packers Rules

The proportion of packages which are short of the stated quantity by more than a defined amount (the 'tolerable negative error') should be less than a specified level. No package should be short by twice the tolerable negative error.

How do I report a rogue trader?

Is it illegal to overcharge a customer UK?

Under the Consumer Protection from Unfair Trading Regulations 2008, it is illegal to charge a higher price when a lower price is clearly displayed.

What can I do if a company won't give me a refund?

How do you deal with dodgy builders?