As an Account Manager you will be expected to look after and manage Accounts. This can be of a variety of accounts depending on the company that you work for.
Some examples of Account Manager roles include:
- An Account Manager for a recruitment company – managing specific normally high volume recruitment from specific clients.
- An Insurance Account Manager for an Insurance company – making sure you develop business accounts and increase sales of new insurances.
- An Account Manager for a Retailer or Supplier.
Whatever your role and industry the principle is still the same that your role is to manage that accounts that you have been assigned, ensuring that the Account holder the client is happy with the service you are providing and that the work is done efficiently and effectively.
For this you will need to be an excellent communicator, be able to build up effective working relationships, be able to set up meetings and take control of these, be able to establish and grow new accounts etc.
It is not usual to need a Degree education to do an Account Manager role. However it would be good to have a background in Customer Service, Sales, Administration and employers will normally be looking for good GCSE results including Maths and English.
Depending on the company and industry type and the type of accounts you are managing there may be specific courses relating to that industry that the company would like you to do which would help and develop your skills further.
To run an account effectively you will need to have some of the following skills:
- Excellent spoken and written communication skills
- Excellent sales and negotiation skills
- Honesty and Integrity
- Be very organised with good attention to detail
- Be self motivated and driven to ensure that your accounts as successful
- Confidence
These are just some of the necessary skills to be a very good account manager.